Where celebrations become experiences.

1. Package rates and minimum guests

Maximum banquet capacity is 100 guests; bookings above this are not accepted. Minimum guests: Bronze 30, Silver 30, Gold 40, Diamond 50, Platinum 50. Minimum counts are suggested booking conditions and are confirmed by management before implementation. All packages are vegetarian and include only the items and services in the final approved menu. Rates are per person. Additional services outside the approved quotation may be charged separately, with applicable taxes.

2. Booking advance and security deposit

A 20% security deposit of the estimated total event value is paid at booking. It is held against documented damage, exceptional cleaning, unpaid extra services and other agreed recoverable charges, and is separate from the package payment. After the event and venue inspection, the balance is refunded with an itemised statement of any deductions.

3. 100% advance payment

The full estimated event bill is paid before the event begins, and before guest entry or food service. Extras or additional guests approved during the event are paid as per the final bill. The booking is confirmed only after the booking advance and written confirmation from management. The security deposit is not adjusted against the package bill unless agreed in writing.

4. Guest count and billing

The final guaranteed guest count is provided at least 48 hours before the event. Billing is based on the confirmed count or actual guests served, whichever is higher. Additional guests need management approval, must stay within the 100-person capacity, and are charged at the package rate. Food for guests beyond the confirmed count cannot be guaranteed.

5. Damage to property

The client is responsible for damage caused by the client, their guests or appointed vendors to furniture, walls, fixtures, washrooms, equipment, linen, décor or other property. Charges are the actual reasonable cost of repair or replacement, supported by an assessment or bill where available, and may be deducted from the security deposit. Damage beyond the deposit is payable by the client. Normal wear and tear is not treated as damage.

6. Spillage and exceptional cleaning

Exceptional cleaning due to vomiting, bodily fluids, excessive spillage or similar incidents is charged separately, based on the area affected, materials, labour and any professional cleaning. Damaged linen, upholstery or carpet is charged at actual reasonable cost. Management documents the incident before any deduction from the deposit.

7. Menu and food service

All packages are strictly vegetarian and served according to the written menu confirmation. Live counters and special items are included only where the package says so. If an item is unavailable, management will say so and offer a reasonable alternative. Additional dishes, premium items and special dietary arrangements may cost extra.

8. Timings and additional services

Start and end times are confirmed in writing. Extensions depend on availability and carry extra charges. Decoration, photography, entertainment, PA systems, microphones, screens and AV equipment are included only if listed in the approved quotation. Outside vendors need prior approval, and damage they cause is chargeable to the client.

9. Cancellation and postponement

Requests are made in writing. Deductions, refunds and date changes follow the written cancellation policy accepted at booking. Postponement depends on availability and management approval.

10. Final acceptance

Verbal commitments must be included in the approved written quotation or booking confirmation. Exceptions to these terms need written management approval.